Online Registration

Customer Service

Dates: April 15, 2021

Meets: Th from 9:00 AM to 4:00 PM

Location: Stillwater - Center for Local Government Technology

Class Fee: $65.00

Sorry, we are no longer accepting registrations for this course. Please contact our office to find out if it will be rescheduled, or if alternative classes are available.

The basics of customer service covered in one day. Whether your "business" is retail or public service, there are good reasons to treat your guests/customers/clientele with respect and good service. A county government filled with employees that practice good hospitality habits has a better chance of gaining support, respect, and appreciation. Hospitality habits practiced in your office can impact your entire community! This course covers topics such as why visitors leave unhappy, customer needs versus customer expectations, external versus internal customers, moments of truth, and six basic hospitality habits. In addition, special focus is given to how to handle difficult customers/clients.
Fee: $65.00

Stillwater - Center for Local Government Technology

1201 Innovation Way Drive
Stillwater, Ok 74074

Cyndy Ward


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